Shipping Policy

Thank you for shopping with us! Below you’ll find details about our standard shipping process for our handmade candles.

Free Shipping Policy

We are pleased to offer free standard shipping on all eligible orders, subject to the terms below.

Eligibility

• Free shipping applies to orders that meet the minimum purchase amount of £17.95  (before taxes, discounts, and promotions).

• This offer is valid for shipping addresses within UK.

• Expedited or international shipping options are not included in this offer and will be charged at the standard rates.

Processing & Delivery Times

• Orders are typically processed within 2-3 working days.

• Standard shipping delivery times are estimated at 5-7 days after processing.

• Delivery times may vary depending on your location and carrier availability.

Exclusions​

• Other restrictions may apply, and we reserve the right to change or discontinue this offer at any time.

Tracking & Updates

Delays

• Shipping delays can occasionally occur due to carrier issues, holidays, or high seasonal demand.

• We are not responsible for delays caused by the shipping carrier, weather, or customs.

Damages & Issues

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can make it right.